Next Generation 911 Internship

Under the supervision and direction of the Polk County GIS Coordinator, a Limited Term Employee (internship) will gather and input records to support the County’s Geographic Information Systems (GIS) Next Generation 911 (NG911) addressing and sub-addressing data development and location services.

Duration of internship: 40 hours per week for 12-week period (480 hours total)

Work schedule: Monday through Friday – 8:00 a.m. to 4:30 p.m.

Preferred start date: June 3, 2024

Duties/Responsibilities

Duties/Responsibilities
Duties will focus on gathering address and sub-address records such as blueprints, layout maps, or site plans, from various public and private parties to ensure those records are current and transferable to the NG911 GIS. The intern will expect to gain understanding of addressing systems, Next Generation 911, Geographic Information Systems (GIS), Global Positioning System (GPS), and local government organization and resources.

Essential Duties

1. Multi-Unit Dwelling (MUD) Mapping

One of Polk County’s primary goals is to map the sub-address locations for various multi-unit dwellings that only have one physical address.  These places primarily include apartments, nursing homes, traditional single-family homes that have been divided into units, and twin homes, but may include campgrounds, camps, condos, mobile home parks, and resorts.

• Contact county municipalities to obtain a listing of all their multi-unit dwellings and compile available site plan records within their jurisdiction. The county zoning office may retain some of these records too.
• Coordinate the research, records request, collection, and transfer of multi-unit dwelling records to the county.  Record collection at the municipality may be needed.
• If multi-unit dwelling records are incomplete at the municipality, records may need to be gathered from private sources by investigating and contacting various sources.
• Record document analysis will need to be completed to ensure the building site location is known, landmark/building name is known, floor location known, unit location and number is known, and any room names are known.
• Information gathering may need to be completed at the dwelling site to confirm the accuracy of the records that were collected or to ensure the horizontal accuracy of the sub-address locations by using GPS or other collection methods.
• Sub-addressing input into the county GIS will occur throughout the internship as records become available.  The intern will perform various data entry methods.  The GIS Coordinator may need to provide some basic GIS training.
• The final goal, in this section, is to take the various multi-unit records that were collected to format and index them for quick retrieval at the 911 communication center.  Along with the address/sub-address GIS points, it is a goal to have a digital multi-unit dwelling layout that can be shared and/or quickly printed.

Secondary Duties

1. Critical Facilities Mapping

One of Polk County’s secondary goals is to map the sub-address locations for various critical facilities as defined by the Polk County Emergency Management Office.  These high-density occupancy places include but may not be limited to educational facilities, government buildings, shopping centers, office buildings, places-of-worship, and hotels/motels.  If section A of this outline happens to be completed during the internship, the intern will transition to section B.  Participation by private owners may be voluntary.

• Contact county municipalities to obtain a listing of all their high-density occupancy structures and compile available site plan records within their jurisdiction. The county zoning office may retain some of these records too.
• Coordinate the research, collection, and transfer of high-density occupancy structure records to the county.  Record collection at the municipality may be needed.
• If high-density occupancy structure records are incomplete at the municipality, records may need to be gathered from public and private sources by investigating and contacting various sources.
• Record document analysis will need to be completed to ensure the building site location is known, landmark/building name is known, floor location known, unit location and number is known, and any room names are known.
• Information gathering may need to be completed at the building site to confirm the accuracy of the records that were collected or to ensure the horizontal accuracy of the sub-address locations by using GPS or other collection methods.
• Sub-addressing input into the county GIS will occur throughout the internship as records become available.  The intern will perform various data entry methods.  The GIS Coordinator may need to provide some basic GIS training.
• The final goal, in this section, is to take the various high-density occupancy records that were collected to format and index them for quick retrieval at the 911 communication center.  Along with the address/sub-address GIS points, it is a goal to have a digital high-density occupancy structure layout that can be shared and/or quickly printed.

Primary Milestones
The milestones of the internship are ordered by importance with 1 being the most important.

1. Coordinate the research, records request, collection, and transfer of various multi-unit dwellings records to the county.
2. Investigate and gather missing record information.
3. Input sub-addressing records into the county NG911 GIS datasets. Ensure horizontal data location accuracy.
4. Index the various multi-unit dwelling layouts into a singular format type that can be retrievable by 911 communications center staff, addressing staff, and GIS staff.

Qualifications 
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competency Requirements

1. Customer Service and Community Relations – Meets the needs of both internal and external stakeholders. Delivers high-quality services; is committed to continuous improvement.  Communicates/Interacts with members of the public and other key stakeholders in a way that elicits positive response, which on occasion, may include interaction either one-on-one or with several stakeholders at one time to present information and/or represent the organization’s interests.
2. Honesty & Integrity – Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
3. Accountability – Assumes responsibility for successfully accomplishing work objectives and delivering results; sets high standards of performance for self and others.

Preferred Qualifications

• Positive attitude
• Strong work ethic and able to work with minimal supervision
• Good driving record
• GIS training
• Knowledge of computer programs Excel, Word, and GPS systems
• Familiarity with Polk County or ability to read a map for navigation